Refund policy
Returns
We want you to be completely satisfied with your purchase. If you are not satisfied, you may request a return within 7 days of the delivery date.
To be eligible for a return, your item must be unused, in its original packaging, and in the same condition you received it. To start a return, please contact us at avantiexitsolutionllc@gmail.com with your order number and reason for return.
Return Shipping
- If the item you received is defective, damaged, or incorrect, we will cover the cost of return shipping and provide you with a return label.
- For all other returns (e.g. change of mind), the customer is responsible for the cost of return shipping.
- Returned items must be shipped back to us within 7 days of the return being approved.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-7 business days.
Non-Returnable Items
Sale items, gift cards, and used or damaged (not due to our error) items are not eligible for return.
Contact Us
If you have any questions about our return policy, contact us at avantiexitsolutionllc@gmail.com or 801-447-7314.